Buy a pair of MASON socks. Wear them to work. If they're not right, we'll refund you in full for the first 99 days. If they ever wear out after that, we'll replace them, however long you've had them.
Wrong size, wrong feel, not what you expected. Doesn't matter. Email us within 99 days and we'll refund you in full.
You don't need to send anything back. Keep the socks, or pass them on. No form, no reason needed, no restocking fee.
After the 99 days, you're still covered. If they wear through, thin out, or lose their stretch, send a photo and we'll credit you for a new pair.
No receipt. No form. Nothing to ship back.
We make socks for people who are on their feet twelve hours a day. If ours don't hold up, that's on us.
Don't wash them first. Don't box them up.
Socks you don't have any more. We need a photo. If they're already in the bin there's nothing to look at.
Socks the dog got hold of. It happens. It's still not a sock problem.
Socks that went missing in the wash. Take that one up with your dryer.
Socks you cut or burned on purpose.
Socks that aren't ours.
No claim limit. No time limit. No one-per-customer.
A warranty like this only works if the socks actually last, so every claim tells us where the knit gave out and on what kind of work. That goes straight back to the people making them.
We'd rather hear it from you than not hear it at all.
Questions: support@masonclothing.com. A real person answers, Monday to Saturday, within 24 hours.